Browsing: customer

Technology

Kuala Lumpur-based Respond.io, which uses AI agents to manage customer conversations, has raised a $62.5 million Series B led by Camber, following a $7 million Series A in 2022 (Kate Park/TechCrunch)

By Stacey D. WallsJune 16, 2026

Kate Park / TechCrunch: Kuala Lumpur-based Respond.io, which uses AI agents to manage customer conversations, has raised a $62.5 million…

Technology

Memory chip suppliers say CXMT’s DDR5 prices match those of Samsung, SK Hynix and Micron, and that they have a supply advantage in customer markets because they don’t prioritize HBM (Hassan Mujtaba/Wccftech)

By Stacey D. WallsJune 7, 2026

Hassan Mujtaba / Wccftech: Memory chip suppliers say CXMT’s DDR5 prices match those of Samsung, SK Hynix and Micron, and…

Technology

Google Cloud says its SpaceX compute deal is a "short term" agreement "to ensure we have transitional capacity to meet growing customer demand" for Gemini Enterprise (Kate Conger/New York Times)

By Stacey D. WallsJune 6, 2026

Kate Conger / New York Times: Google Cloud says its SpaceX compute deal is a “near-term” agreement “to ensure we…

Technology

Miami-based Canals, which uses AI to help distributors automate workflows across sales, customer service and more, raised a $35 million Series A round led by Base10 (Chris Metinko/Axios)

By Stacey D. WallsMay 30, 2026

Chris Metinko / Axios: Miami-based Canals, which uses AI to help distributors automate workflows across sales, customer service and more,…

Technology

Coupang reports first-quarter revenue up 8% year-on-year to $8.5 billion and net loss of $266 million following data breach of Korean customer in 2025, its biggest loss since fourth quarter 2021 (The Korea Herald)

By Stacey D. WallsMay 6, 2026

The Korean Herald: Coupang reports first-quarter revenue up 8% year-on-year to $8.5 billion and a net loss of $266 million…

Technology

Zendesk agrees to acquire Forethought, which makes AI-based customer support software, for an undisclosed amount; Forethought raised $115 million (Julie Bort/TechCrunch)

By Stacey D. WallsMarch 15, 2026

Julie Bort / TechCrunch: Zendesk agrees to acquire Forethought, which makes AI-based customer support software, for an undisclosed amount; Forensight…

Technology

Microsoft plans to keep Anthropic’s tools built into customer products, after its lawyers determine the DOD designation does not apply to non-defense projects (Jordan Novet/CNBC)

By Stacey D. WallsMarch 6, 2026

Featured Podcasts Cheeky pint: Flock Safety’s Garrett Langley on creating technology to solve crime Stripe co-founder John Collison interviews founders,…

Technology

Sources: Nvidia plans to unveil new AI inference chip at its GTC conference in March; the system will have a chip designed by Groq and OpenAI is a customer (Wall Street Journal)

By Stacey D. WallsFebruary 28, 2026

Wall Street Journal: Sources: Nvidia plans to unveil new AI inference chip at its GTC conference in March; the system…

Technology

Yelp acquires Hatch, which charges monthly fees for AI-powered agents who can respond to customer inquiries and schedule appointments, for $300 million (Laura Mandaro/The Information)

By Stacey D. WallsJanuary 22, 2026

Laura Mandaro / The information: Yelp acquires Hatch, which charges monthly fees for AI-powered agents who can respond to customer…

Technology

A profile of SpaceX President Gwynne Shotwell, who has been with the company since 2002 and is known as Musk’s customer emissary and translator (Micah Maidenberg/Wall Street Journal)

By Stacey D. WallsJanuary 12, 2026

Featured Podcasts Lenny’s podcast: Why Most AI Products Fail: Lessons Learned from 50+ AI Deployments at OpenAI, Google, and Amazon…

Pakistan wants the world to see it as a peacemaker. I want him to find my father. – The diplomat

Border towns light up at night as North Korea goes solar – Radio Free Asia

What’s next? – The diplomat

Why India’s foreign minister visited Mongolia – The Diplomat

Has China really entered the three-carrier era? – The diplomat

Summer box office could generate first $10 billion since pandemic

How Kohl’s lost its way and is trying to become relevant again

Walmart heir Lukas Walton buys minority stake in Chicago Bulls

How Nike, Levi’s and Taco Bell win

Rising Memory Chip Costs Put Pressure on Electronics Retailers

Failure of Trump’s big fair rally in US state really upsets him

Evangelical Christians humiliated as Trump falls asleep on them

President Mike Johnson admits he’s running a protection racket for Trump

Senate Democrats launch preemptive strike to stop Trump from intervening in midterms

Trump threatens to block Republicans’ midterms if they don’t pass SAVE Act

How AI is shaping the 2026 U.S. midterm elections, as public anger grows over data center expansion and the AI industry emerges as one of the biggest backers (Bloomberg)

The rapid pace of progress in AI has created a pervasive fear of missing out in Silicon Valley, fueling anxiety among founders, executives, employees and venture capital firms (Bloomberg).

The rise of sports clips on platforms like YouTube has broadcasters wondering whether they should use them to attract younger viewers or to protect subscription revenue (Lillian Rizzo/CNBC)

AI executives and lobbyists say they are seeking regulatory clarification from the Trump administration, but are reluctant to press for answers, fearing retaliation (Politico)

daily volume on Polymarket’s U.S. platform increased from around $50 million in mid-May to more than $200 million as of June 20 (Davis Giangiulio/CNBC)

Browsing: customer

Kuala Lumpur-based Respond.io, which uses AI agents to manage customer conversations, has raised a $62.5 million Series B led by Camber, following a $7 million Series A in 2022 (Kate Park/TechCrunch)

Memory chip suppliers say CXMT’s DDR5 prices match those of Samsung, SK Hynix and Micron, and that they have a supply advantage in customer markets because they don’t prioritize HBM (Hassan Mujtaba/Wccftech)

Google Cloud says its SpaceX compute deal is a "short term" agreement "to ensure we have transitional capacity to meet growing customer demand" for Gemini Enterprise (Kate Conger/New York Times)

Miami-based Canals, which uses AI to help distributors automate workflows across sales, customer service and more, raised a $35 million Series A round led by Base10 (Chris Metinko/Axios)

Coupang reports first-quarter revenue up 8% year-on-year to $8.5 billion and net loss of $266 million following data breach of Korean customer in 2025, its biggest loss since fourth quarter 2021 (The Korea Herald)

Zendesk agrees to acquire Forethought, which makes AI-based customer support software, for an undisclosed amount; Forethought raised $115 million (Julie Bort/TechCrunch)

Microsoft plans to keep Anthropic’s tools built into customer products, after its lawyers determine the DOD designation does not apply to non-defense projects (Jordan Novet/CNBC)

Sources: Nvidia plans to unveil new AI inference chip at its GTC conference in March; the system will have a chip designed by Groq and OpenAI is a customer (Wall Street Journal)

Yelp acquires Hatch, which charges monthly fees for AI-powered agents who can respond to customer inquiries and schedule appointments, for $300 million (Laura Mandaro/The Information)

A profile of SpaceX President Gwynne Shotwell, who has been with the company since 2002 and is known as Musk’s customer emissary and translator (Micah Maidenberg/Wall Street Journal)