Browsing: customer

Technology

Coinbase says a former customer service agent has been arrested in India, following a May breach where hackers bribed contractors to access sensitive customer data (Muyao Shen/Bloomberg)

By Stacey D. WallsDecember 26, 2025

Featured Podcasts Big Tech Podcast: Alex and Ranjan’s Outlook for 2026: ChatGPT 1 Billion, AI Shopping, Apple’s Big Year, AI…

Technology

Customer engagement service MoEngage raised $180 million in a follow-on Series F, split into a $57 million primary round and a $123 million secondary round, weeks after raising $100 million (Jagmeet Singh/TechCrunch)

By Stacey D. WallsDecember 17, 2025

Jagmeet Singh / TechCrunch: Customer engagement service MoEngage raised $180 million in a follow-on Series F, split into a $57…

Technology

JPMorgan Chase enters into agreements with fintech intermediaries, like Plaid, covering more than 95% of third-party data extractions, and will receive payment for access to customer data (Hugh Son/CNBC)

By Stacey D. WallsNovember 14, 2025

Featured Podcasts Hard fork: Data Centers in Space + Right-wing AI Politics + A Mystery of Gemini History The future…

Technology

NEC will buy U.S.-listed CSG, a SaaS provider of customer services and billing for telecom operators and other businesses, for about $2.9 billion in a deal expected to close in 2026 (Mayumi Negishi/Bloomberg)

By Stacey D. WallsNovember 1, 2025

Featured Podcasts The Talk Show with John Gruber: “Meatbags,” with Brian Mueller The director’s commentary track for Daring Fireball. Long…

Technology

Qualcomm unveils two AI chips, the AI200, planned for 2026, and the AI250, planned for 2027, based on its Hexagon NPUs, and says Human is the first customer (Kif Leswing/CNBC)

By Stacey D. WallsOctober 27, 2025

Kif Leswing / CNBC: Qualcomm unveils two AI chips, the AI200, due in 2026, and the AI250, due in 2027,…

Technology

Qantas says 5.7 million customer records stolen in a July breach of third-party platform have been posted online and assesses extent of exposure (Jason Gale/Bloomberg)

By Stacey D. WallsOctober 12, 2025

Featured Podcasts Lenny’s podcast: Inside Google’s AI Turnaround: The Rise of AI Mode, the Strategy Behind AI Previews, and Their…

Technology

Discord estimates 70,000 users worldwide may have had their government ID photos exposed in a third-party customer service data breach on September 20 (Jay Peters/The Verge)

By Stacey D. WallsOctober 9, 2025

Jay Peters / The edge: Discord estimates that 70,000 users worldwide may have had their government ID photos exposed in…

Technology

Chinese state media: Alibaba obtained China Unicom as a major customer for its AI chips; Previous reports have said that Alibaba provided tens of thousands of fries (Bloomberg)

By Stacey D. WallsSeptember 17, 2025

Bloomberg:: Chinese state media: Alibaba obtained China Unicom as a major customer for its AI chips; Previous reports said Alibaba…

Technology

Q&A with Bret Taylor, CEO of Sierra and President of Openai, on the customer support agents of IA of Sierra, AG, the comments of Sam Altman on the AI bubble, and more (Alex Heath / The Verge)

By Stacey D. WallsSeptember 14, 2025

Alex Heath / The penis:: Q&A with Bret Taylor, CEO of Sierra and President of Openai, on the customer support…

Technology

The Sierra de Bret Taylor collected $ 350 million to an evaluation of $ 10 billion, up $ 4.5 billion in 2024, and says that its AI customer service agents are used by "hundreds of millions" (Ashley Capot / CNBC)

By Stacey D. WallsSeptember 4, 2025

Ashley Capot / CNBC:: The Sierra de Bret Taylor collected $ 350 million to an evaluation of $ 10 billion,…

Pakistan wants the world to see it as a peacemaker. I want him to find my father. – The diplomat

Border towns light up at night as North Korea goes solar – Radio Free Asia

What’s next? – The diplomat

Why India’s foreign minister visited Mongolia – The Diplomat

Has China really entered the three-carrier era? – The diplomat

Summer box office could generate first $10 billion since pandemic

How Kohl’s lost its way and is trying to become relevant again

Walmart heir Lukas Walton buys minority stake in Chicago Bulls

How Nike, Levi’s and Taco Bell win

Rising Memory Chip Costs Put Pressure on Electronics Retailers

Failure of Trump’s big fair rally in US state really upsets him

Evangelical Christians humiliated as Trump falls asleep on them

President Mike Johnson admits he’s running a protection racket for Trump

Senate Democrats launch preemptive strike to stop Trump from intervening in midterms

Trump threatens to block Republicans’ midterms if they don’t pass SAVE Act

Sources: Google told Meta around March that it could not offer all of the Gemini capacity that Meta wanted to purchase, disrupting and delaying some of Meta’s internal AI projects (Financial Times)

How AI is shaping the 2026 U.S. midterm elections, as public anger grows over data center expansion and the AI industry emerges as one of the biggest backers (Bloomberg)

The rapid pace of progress in AI has created a pervasive fear of missing out in Silicon Valley, fueling anxiety among founders, executives, employees and venture capital firms (Bloomberg).

The rise of sports clips on platforms like YouTube has broadcasters wondering whether they should use them to attract younger viewers or to protect subscription revenue (Lillian Rizzo/CNBC)

AI executives and lobbyists say they are seeking regulatory clarification from the Trump administration, but are reluctant to press for answers, fearing retaliation (Politico)

Browsing: customer

Coinbase says a former customer service agent has been arrested in India, following a May breach where hackers bribed contractors to access sensitive customer data (Muyao Shen/Bloomberg)

Customer engagement service MoEngage raised $180 million in a follow-on Series F, split into a $57 million primary round and a $123 million secondary round, weeks after raising $100 million (Jagmeet Singh/TechCrunch)

JPMorgan Chase enters into agreements with fintech intermediaries, like Plaid, covering more than 95% of third-party data extractions, and will receive payment for access to customer data (Hugh Son/CNBC)

NEC will buy U.S.-listed CSG, a SaaS provider of customer services and billing for telecom operators and other businesses, for about $2.9 billion in a deal expected to close in 2026 (Mayumi Negishi/Bloomberg)

Qualcomm unveils two AI chips, the AI200, planned for 2026, and the AI250, planned for 2027, based on its Hexagon NPUs, and says Human is the first customer (Kif Leswing/CNBC)

Qantas says 5.7 million customer records stolen in a July breach of third-party platform have been posted online and assesses extent of exposure (Jason Gale/Bloomberg)

Discord estimates 70,000 users worldwide may have had their government ID photos exposed in a third-party customer service data breach on September 20 (Jay Peters/The Verge)

Chinese state media: Alibaba obtained China Unicom as a major customer for its AI chips; Previous reports have said that Alibaba provided tens of thousands of fries (Bloomberg)

Q&A with Bret Taylor, CEO of Sierra and President of Openai, on the customer support agents of IA of Sierra, AG, the comments of Sam Altman on the AI bubble, and more (Alex Heath / The Verge)

The Sierra de Bret Taylor collected $ 350 million to an evaluation of $ 10 billion, up $ 4.5 billion in 2024, and says that its AI customer service agents are used by "hundreds of millions" (Ashley Capot / CNBC)