The main cabin of an American Airlines Boeing 777-300er plane.
Mary Altaffer | AP
American airlines plans to test the Wi-Fi in outdoor flight from next week while the pressure rises on carriers to offer the service for free.
The tests will be available on three flights: between Hub International Airport Charlotte Douglas in North Carolina and Raleigh-Durham International Airport; Charlotte and Jacksonville International Airport in Florida; And between Miami International Airport and Chicago O’Hare International Airport.
More and more carriers have launched or prepares to offer free Wi-Fi, which makes it more difficult for competitors to charge connectivity. The prices of Americans vary and are among the highest in American industry, the flight passes often exceeding $ 20.
It was not immediately clear if the American would extend the free service to larger expanses of its network, and if so, when.
Delta airlines Two years ago, he announced that he would make Wi-Fi free for members of his Skymile loyalty program, after JetBlue Airways. United Airlines plans to offer free Wi-Fi on board this year using the Elon Musk Satellite Satellite Wi-Fi, a Hawaiian Airlines service, which was acquired by Alaska AirlinesAlso use.
“Thanks to this test, we will assess customer prices for Wi -Fi in flight, assessing our supplier and plane capacity, and – perhaps the most important – to measure the impact on customer satisfaction,” the director of American customers, Heather Garboden, said in a staff of the staff on Friday.
In addition to dealing with more competition for a complementary service, Fort Worth, Texas, was working to win back customers after a failed business travel sales strategy last year.
“Although relatively low, it is already a great stride in the very critical work of our organization to give our customers what we know they want,” said Garboden.